Privacy Policy

Last updated: 08/08/2026

This Privacy Policy describes how Digital Books Queen (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from digitalbooksqueen.com (the “Site”). We are the data controller under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Contact details:

1) Personal information we collect

We collect and process the following categories of data:

  • Identity and contact data: name, email address, billing address.
  • Order and transaction data: purchased items, price, currency, VAT, order dates, delivery status.
  • Device and usage data: IP address, browser type/version, device identifiers, pages visited, time zone, referral URLs, and interactions with the Site.
  • Marketing and communications data: your preferences and communications with us (including support emails).
  • Cookies and similar technologies: see “Cookies” below.

We do not store your full payment card details. Card data is processed securely by Shopify and their payment processors.

2) How we collect your information

  • Directly from you when you browse the Site, create an order, subscribe to marketing, or contact us.
  • Automatically via cookies, pixels, and analytics tools when you use the Site.
  • From service providers supporting our store operations (e.g., Shopify).

3) How we use your information (purposes and legal bases)

We use your information for:

  • Fulfilling orders and providing the eBook download; customer support; communicating about your purchase (legal basis: performance of a contract).
  • Operating, securing, and improving our Site; preventing fraud (legal basis: legitimate interests).
  • Complying with legal and tax obligations, including VAT records (legal basis: legal obligation).
  • Marketing communications if you opt in (legal basis: consent; you can withdraw at any time).
  • Analytics and advertising measurement with your consent where required (legal basis: consent).

4) Sharing your information

We share personal information with:

  • Shopify (store platform and hosting) and Shopify’s sub‑processors to operate the Site and process orders.
  • Payment processors via Shopify Payments and related gateways to process transactions; we do not receive your full card details.
  • Analytics and advertising partners: Meta (Facebook) Pixel and Google Ads/Google Analytics, subject to your consent and cookie choices.
  • Service providers (e.g., email service, cloud hosting, fraud prevention) under appropriate data processing agreements.
  • Authorities or third parties where required by law or to protect our rights.

We do not sell your personal information.

5) International transfers

Some partners may process data outside the EEA (e.g., the United States). Where applicable, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses (SCCs) implemented by Shopify, Google, and Meta, and additional measures as required.

6) Data retention

  • Orders and tax records: retained for 6 years to meet French accounting/tax obligations.
  • Marketing contacts: retained until you withdraw consent or after 24 months of inactivity, whichever is earlier.
  • Customer service communications: retained for up to 24 months.
    We may retain limited data longer if necessary to establish, exercise, or defend legal claims or comply with law.

7) Your rights (EU/EEA, including France)

Subject to conditions and exceptions in law, you have the right to:

  • Access your personal data and receive a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to processing (including objecting to direct marketing).
  • Data portability (receive your data in a structured, machine‑readable format).
  • Withdraw consent at any time where processing relies on consent.
    To exercise these rights, email digitalbooksqueen@gmail.com. You can also lodge a complaint with the French data protection authority (CNIL) or your local supervisory authority.

8) Cookies and tracking technologies

We use:

  • Functional cookies necessary for the Site and checkout (legitimate interests/contract).
  • Analytics and advertising cookies via Shopify, Meta Pixel, and Google Ads/Analytics to measure performance and deliver/measure ads (consent where required).
    Cookie consent banner: We use a Shopify application to display a cookie banner and manage your choices. You can update your cookie preferences at any time via the banner (where available) or your browser settings. Disabling cookies may affect functionality.

9) Minors

Our Site is not intended for individuals under the age of 16. Purchases must be made by adults (18+) or with parental/guardian consent. We do not knowingly collect personal data from children under 16.

10) Security

We implement appropriate technical and organizational measures to protect your personal information, including Shopify’s platform security controls, HTTPS, and access controls. No method of transmission or storage is 100% secure.

11) Third‑party links

The Site may contain links to third‑party websites. We are not responsible for their privacy practices. Review their policies before providing personal data.

12) Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date. For material changes, we may also notify you by email where appropriate.

13) Contact

If you have questions, want to exercise your rights, or have privacy concerns, contact us at: